Justia Class Action Opinion Summaries
Articles Posted in Consumer Law
Trimble v. Entrata, Inc.
A software company operated an online payment portal used by residents, including the plaintiff, to pay rent for Maryland apartments. Each time the plaintiff paid rent through the portal, she was charged a convenience fee. To complete a transaction, users were required to check a box agreeing to the portal’s hyperlinked terms and conditions, which included an arbitration provision, a clause allowing unilateral changes to the agreement, and a notice provision stating that notices would be posted on the portal. The plaintiff, on behalf of herself and similarly situated individuals, filed a class action, alleging that the company unlawfully acted as an unlicensed collection agency by collecting these fees.After the action was removed to the U.S. District Court for the District of Maryland, the company moved to compel arbitration based on the terms and conditions. The plaintiff opposed, arguing that the arbitration agreement was unenforceable under Maryland law because the company’s ability to unilaterally change the terms without advance notice rendered its promise to arbitrate illusory. The district court agreed, finding that the contract was a browsewrap agreement and that the modification and notice clauses allowed the company to change terms at will without meaningful notice or an opportunity for users to opt out before changes became binding.On appeal, the United States Court of Appeals for the Fourth Circuit reviewed the district court’s denial of the motion to compel arbitration de novo. The Fourth Circuit held that, under Maryland law, the arbitration agreement was unenforceable for lack of consideration because the company’s promise to arbitrate was illusory. The court reasoned that the change-in-terms clause gave the company unfettered discretion to modify the agreement at any time, without advance notice, thus failing to bind the company meaningfully. The court affirmed the district court’s judgment. View "Trimble v. Entrata, Inc." on Justia Law
G.T. v Samsung Electronics America, Inc.
Several individuals who purchased and used Samsung smartphones and tablets alleged that the preinstalled Samsung Gallery app created and stored face templates by scanning photographs for facial geometry, thereby capturing biometric data. They claimed that Samsung’s proprietary algorithm measured unique facial features, and the resulting face templates were stored locally on their devices. Plaintiffs argued that Samsung controlled the biometric data, since users had no way to disable the facial recognition features, and Samsung’s privacy policy indicated it “may collect” such information. They further contended that Samsung lacked a written policy for retention and destruction of biometric data and failed to provide required disclosures or obtain releases, in violation of the Illinois Biometric Privacy Information Act (“BIPA”).The plaintiffs initially filed their suit in Illinois state court, seeking class certification for all Illinois residents whose biometric data was collected or stored by Samsung. Samsung removed the case to the United States District Court for the Northern District of Illinois under the Class Action Fairness Act. After several amended complaints and motions to dismiss, the district court ultimately granted Samsung’s third motion to dismiss with prejudice, finding that the plaintiffs failed to plausibly allege that Samsung possessed or exerted control over the biometric data stored on users’ devices.The United States Court of Appeals for the Seventh Circuit reviewed the district court’s dismissal de novo. The court held that under both Illinois law and BIPA, “possession,” “collection,” and “capture” require a degree of control by the company over the biometric data. Because the plaintiffs’ allegations did not plausibly show that Samsung itself controlled the facial geometry data generated by the app, the Court affirmed the district court’s judgment dismissing the complaint. View "G.T. v Samsung Electronics America, Inc." on Justia Law
Cortez Gomez v Kohl’s Corporation
The plaintiff purchased a portable speaker from a Wisconsin-based retailer, believing she was receiving a $30 discount off a regular price of $129.99. However, she later discovered that the retailer almost always sold the speaker at the “sale” price of $99.99 and rarely at the higher “regular” price. She claimed she would not have bought the speaker if she had known this, and brought suit on behalf of a proposed nationwide class, alleging the retailer had violated Wisconsin’s Unfair Trade Practices Act by using misleading price comparison advertising. The suit was filed in federal court, invoking the Class Action Fairness Act as the basis for subject matter jurisdiction.The United States District Court for the Western District of Wisconsin dismissed the complaint for lack of subject matter jurisdiction, finding that the plaintiff had not adequately alleged pecuniary loss under Wisconsin law. The court reasoned that, for damages under Wisconsin’s Unfair Trade Practices Act, the plaintiff must plead that the product was defective or worth less than the price paid, or otherwise did not receive the benefit of the bargain. Because the plaintiff did not make such allegations, the court concluded it was legally impossible for her to meet the required amount-in-controversy for class action jurisdiction.The United States Court of Appeals for the Seventh Circuit reviewed the dismissal de novo. It found Wisconsin law unclear on whether a consumer who was misled by false price comparison advertising, but received a product worth the purchase price, suffers a pecuniary loss. Noting a split in authority and uncertainty in Wisconsin precedent, the appellate court certified this question to the Wisconsin Supreme Court and stayed further proceedings pending an answer. View "Cortez Gomez v Kohl's Corporation" on Justia Law
Yousefzadeh v. Johnson & Johnson Consumer Inc.
Buyers of over-the-counter nasal decongestants containing oral phenylephrine brought numerous class actions against drug manufacturers and retailers, alleging that for years these companies sold and advertised decongestant products they knew to be ineffective. The plaintiffs claimed that scientific studies, particularly since 2016, had shown oral phenylephrine to be no better than a placebo at relieving congestion, yet the companies continued to market their products as effective decongestants and complied with Food and Drug Administration (FDA) labeling requirements. The FDA, despite mounting evidence, did not remove oral phenylephrine’s designation as an effective decongestant under its regulations.The Judicial Panel on Multidistrict Litigation consolidated nearly one hundred class actions and transferred them to the United States District Court for the Eastern District of New York. Plaintiffs filed a complaint asserting New York statutory and common-law claims as well as a federal RICO claim. The district court granted the defendants’ motion to dismiss, holding that the Federal Food, Drug, and Cosmetic Act (FDCA) expressly preempted the state law claims because the drugs’ labels complied with FDA requirements, and that the plaintiffs lacked standing to bring the RICO claim. The court also dismissed a Lanham Act claim brought by one pharmacy plaintiff.On appeal, the United States Court of Appeals for the Second Circuit held that the FDCA expressly preempts most of the state law claims because the federal regime requires manufacturers to follow the FDA-approved labeling, but it vacated the dismissal for claims regarding “Maximum Strength” labeling and brand-name drugs approved via the New Drug Application process, remanding those for further proceedings. The court affirmed dismissal of the RICO claim, adopting the indirect purchaser rule, and upheld denial of the pharmacy’s motion for reconsideration regarding its Lanham Act claim. View "Yousefzadeh v. Johnson & Johnson Consumer Inc." on Justia Law
Arterberry v. Peet’s Coffee
A group of consumers who purchased products from a coffee company’s website filed a class action lawsuit, claiming that the website’s terms and conditions improperly restricted their right to post negative reviews about the company or its products. The website included clauses stating that users could not submit content intended to cause commercial harm or use the company’s trademarks in a way that would disparage the brand. The plaintiffs did not allege that the company ever threatened to enforce these provisions against them or that they experienced any economic harm as a result.In the Superior Court of Los Angeles County, the company responded with a demurrer, arguing that the plaintiffs failed to state a claim because merely including such provisions in the terms and conditions does not violate California Civil Code section 1670.8 unless there is an attempt to enforce or threaten enforcement of the provision. The court agreed, finding that section 1670.8 only permits a consumer to seek civil penalties when a business attempts to enforce or otherwise penalizes a consumer under such a clause, not merely for including the clause in a contract. The court also dismissed the plaintiffs’ related claim under the Unfair Competition Law, as no economic harm was alleged. The court denied leave to amend the Civil Code section 1670.8 claim and entered judgment in favor of the company.On appeal, the California Court of Appeal, Second Appellate District, Division One, reviewed the interpretation of section 1670.8. The appellate court held that while non-disparagement clauses in consumer contracts are void and unenforceable, a business can only be held liable for civil penalties if it threatens to enforce or seeks to enforce such a provision or penalizes a consumer for protected speech. The judgment of the trial court was affirmed. View "Arterberry v. Peet's Coffee" on Justia Law
Mata v. Digital Recognition Network, Inc.
A private company operating an automated license plate recognition (ALPR) system collected and stored images of license plates and related data, including date, time, and location, from vehicles in public areas in California. The company maintained a written usage and privacy policy, posted on its website, which set out authorized uses of the ALPR information and procedures for access and security. A California resident whose license plate information was collected by this system filed a class action lawsuit, alleging that the company violated the ALPR statute by failing to meaningfully implement or publicly disclose a compliant usage and privacy policy, by failing to enact adequate security measures, and by improperly allowing customers to use the data for unauthorized purposes. The plaintiff claimed harm based on an asserted invasion of privacy due to the collection and storage of his information, but did not allege any unauthorized access, disclosure, or tangible injury.The Superior Court of San Diego County granted summary judgment to the company, finding that the plaintiff lacked standing because he had not suffered actual harm as required by the ALPR statute. The court also denied another class member’s ex parte application to intervene as a substitute plaintiff, partly because the application was untimely and partly because he too failed to demonstrate actual harm resulting from a statutory violation.On appeal, the California Court of Appeal, Fourth Appellate District, Division One, affirmed both rulings. The appellate court held that standing to sue under the ALPR statute requires a showing of actual harm arising from a violation of the statute, not merely a statutory violation or a subjective sense of privacy invasion. The court concluded the plaintiff had not suffered actual harm, and therefore lacked standing. The appellate court also found no reversible error in the denial of the motion to intervene, as the movant failed to address all grounds for the trial court’s decision. View "Mata v. Digital Recognition Network, Inc." on Justia Law
Steidinger v Blackstone Medical Services
The plaintiffs in this case are individuals who received marketing text messages and phone calls from a medical services company, promoting its home sleep tests. Despite their efforts to stop the communications—such as replying “STOP” to text messages and registering on the National Do-Not-Call Registry—they continued to receive unwanted texts and calls. They filed a consolidated class action complaint seeking monetary, injunctive, and declaratory relief for alleged violations of both the federal Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and the Florida Telephone Solicitation Act.The United States District Court for the Central District of Illinois reviewed the complaint after the defendant moved to dismiss the TCPA claims. The defendant argued that the relevant TCPA provision, § 227(c)(5), only provides a private right of action for unwanted telephone calls, not text messages. The plaintiffs did not argue that their suit could proceed based on calls alone. The district court agreed with the defendant, found that the plaintiffs failed to state a claim under the TCPA because their complaint focused on text messages, and declined to exercise supplemental jurisdiction over the state-law claim, ultimately dismissing the entire suit.The United States Court of Appeals for the Seventh Circuit reviewed the dismissal de novo. The main issue was whether § 227(c)(5)’s reference to “telephone calls” includes text messages. The court held that, based on the statute’s text, context, and the ordinary public meaning at the time of enactment, “telephone call” does not encompass text messages. The court also concluded that neither FCC interpretations nor prior decisions involving other TCPA provisions required a different outcome. The Seventh Circuit affirmed the district court’s dismissal. View "Steidinger v Blackstone Medical Services" on Justia Law
KetoNatural Pet Foods v. Hill’s Pet Nutrition
A startup company that produces grain-free pet food filed a class action lawsuit against a major competitor, a traditional pet food company, alleging violations of the Lanham Act for false advertising. The plaintiff claimed that the larger company, whose products contain grain, conspired with veterinarians and two non-profit organizations to falsely associate grain-free pet food with an increased risk of canine heart disease. The complaint described a coordinated marketing campaign, including statements on the defendant’s website, educational materials for veterinarians, and dissemination of information through blogs, media appearances, and social media. The plaintiff asserted these actions were intended to disparage grain-free products and damage its business.The United States District Court for the District of Kansas dismissed the plaintiff’s claims under Federal Rule of Civil Procedure 12(b)(6). The district court found that the plaintiff failed to plausibly allege two required elements for a Lanham Act claim: first, that the challenged statements constituted commercial speech; and second, that the statements were literally false. The court concluded that academic articles and the other challenged statements were not commercial speech, and that the plaintiff had not sufficiently alleged literal falsity. The court also dismissed the related Kansas civil conspiracy claim, as it depended on the Lanham Act violation.On appeal, the United States Court of Appeals for the Tenth Circuit reviewed the dismissal de novo. The appellate court held that the district court erred in part. It found that the plaintiff plausibly alleged that some of the traditional pet food company’s website statements and veterinary educational materials were commercial speech and could be literally false under the establishment claim doctrine. However, it affirmed dismissal regarding statements made by veterinarians and non-profits, finding these were not commercial speech. The court affirmed in part, reversed in part, and remanded for further proceedings. View "KetoNatural Pet Foods v. Hill's Pet Nutrition" on Justia Law
Weissman v Clearview AI, Inc.
Clearview AI, Inc. developed technology that collects and analyzes photographs from public websites to create facial recognition profiles, which can reveal personal details about individuals. After a media exposé in January 2020, multiple putative class-action lawsuits were filed against Clearview and related defendants, alleging misuse of biometric data. The cases were consolidated in the U.S. District Court for the Northern District of Illinois, and plaintiffs asserted claims on behalf of a nationwide class and state-specific subclasses (Illinois, California, New York, and Virginia), each based on differing statutory and common law rights.The litigation was extensive, involving motions to dismiss and discovery, before settlement negotiations began. The initial settlement talks failed due to Clearview’s limited financial resources. A second round resulted in a proposed settlement that offered class members a share in Clearview’s future equity, with a larger stake for members of certain state subclasses compared to the nationwide class. No original class representatives endorsed the settlement, prompting lead counsel to appoint new representatives, all from the favored subclasses. The district court, after considering objections, including from members of the nationwide class, approved the settlement as fair, reasonable, and adequate.The United States Court of Appeals for the Seventh Circuit reviewed the objections of nationwide class members. The court found no inherent flaw in the lack of injunctive relief or in the structure of monetary relief (an equity stake in the defendant). However, it held that the settlement was procedurally deficient because no representative of only the nationwide class participated in or approved the allocation of benefits, raising concerns about fair and adequate representation. The Seventh Circuit vacated the district court’s approval of the settlement and remanded for further proceedings. View "Weissman v Clearview AI, Inc." on Justia Law
Diana v. LVNV Funding LLC
After defaulting on his credit card debt, the plaintiff’s outstanding balance was sold by the issuing bank to a series of institutional debt buyers. None of these entities were licensed in New Jersey as consumer lenders or sales finance companies at the time they acquired the debt. The last entity in the chain, LVNV Funding LLC, obtained a default judgment against the plaintiff to collect the debt. Subsequently, the plaintiff initiated a separate class action against LVNV and the other assignees, seeking a declaration that the debt purchase was void under the New Jersey Consumer Finance Licensing Act (CFLA) because the buyers lacked the required licenses, and requesting an injunction against further collection efforts.The Superior Court, Law Division, dismissed the plaintiff’s complaint with prejudice, holding that the CFLA does not provide a private right of action for borrowers to void loan contracts based on alleged licensing violations. While the plaintiff’s appeal was pending, the Appellate Division decided Francavilla v. Absolute Resolutions VI, LLC, which held that the CFLA confers no such private right. Relying on that precedent, the Appellate Division affirmed the dismissal and denied the plaintiff’s cross-motion to vacate the underlying default judgment.The Supreme Court of New Jersey reviewed the case to determine whether a borrower may bring a private action under the CFLA to void a loan contract. The Court held that the CFLA does not contain an implied private right of action for borrowers to void loan contracts. The Court reasoned that the legislative history and statutory structure show no intent to permit such private suits, noting that prior statutes expressly granted a private remedy, which was omitted from the CFLA. The voiding provision in the CFLA operates within a penal framework, and absent clear legislative direction, the Court will not infer a private right of action. The judgment of the Appellate Division was affirmed. View "Diana v. LVNV Funding LLC" on Justia Law