Justia Class Action Opinion Summaries

Articles Posted in Consumer Law
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Several individuals alleged that Google collected and misused the private browsing data of Chrome users who utilized Incognito mode, despite Google’s representations about the privacy of this feature. In June 2020, five plaintiffs brought a putative class action on behalf of these users, seeking both injunctive relief and damages. After extensive discovery, the United States District Court for the Northern District of California certified a class for injunctive relief but denied certification for a damages class, finding the plaintiffs had not shown that common issues predominated over individual ones.Following the denial of damages class certification, the named plaintiffs sought review in the United States Court of Appeals for the Ninth Circuit under Rule 23(f), but the petition was denied. The case proceeded, and as trial approached, the parties settled: Google agreed to change its policies, the named plaintiffs would arbitrate their individual damages claims, and they waived their rights to appeal the denial of damages class certification. The settlement explicitly stated that absent class members were not releasing damages claims or appellate rights. Several months after the settlement, a group of 185 Chrome users, referred to as the Salcido plaintiffs, moved to intervene to preserve absent class members’ appellate rights regarding damages.The United States Court of Appeals for the Ninth Circuit reviewed the district court’s denial of the intervention motion. The Ninth Circuit held that the district court did not abuse its discretion in finding the intervention motion untimely. Applying the circuit’s traditional three-part test for intervention—considering the stage of the proceedings, prejudice to other parties, and the reason for and length of delay—the court found that intervention at this late stage would prejudice the existing parties, that the delay was unjustified, and that the timing weighed against intervention. The denial of the motion to intervene was therefore affirmed. View "BROWN V. SALCIDO" on Justia Law

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A police officer employed by the Metropolitan Police Department experienced a data breach that exposed sensitive information of numerous employees. In response, the officer filed a putative class action in Superior Court for the District of Columbia, naming the District, certain government entities, and several private technology contractors as defendants. The complaint alleged that the defendants failed to safeguard employees’ data.During the proceedings, the plaintiff voluntarily dismissed certain contractor defendants without prejudice, leaving the government defendants and a few contractors. The Superior Court of the District of Columbia granted the District’s motion to dismiss, ruling that the Metropolitan Police Department and the Office of the Chief Technology Officer could not be sued as unincorporated government bodies, and that sovereign immunity barred the claims against the District. The plaintiff’s motion for reconsideration was denied. Subsequently, the plaintiff voluntarily dismissed without prejudice the remaining private contractor defendants and asked the Superior Court to close the case. The Superior Court closed the case, prompting the plaintiff to appeal both the dismissal of her claims against the District and the denial of reconsideration.The District of Columbia Court of Appeals reviewed the case. It held that because the plaintiff dismissed her claims against the final contractor defendants without prejudice, the trial court’s order was not final as to all parties and claims. The court explained that dismissals without prejudice do not resolve the merits and thus do not confer appellate jurisdiction, except in rare circumstances. The Court of Appeals dismissed the appeal for lack of jurisdiction, as the order below was not a final, appealable order. View "Moore v. District of Columbia" on Justia Law

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A consumer purchased a set of bed sheets from a major retailer, choosing a more expensive option because the packaging stated the sheets were made of “100% cotton” and had an “800 Thread Count.” After using the sheets, he believed the quality did not match the advertised thread count. He later had the sheets tested by an expert, who determined the actual thread count was much lower. The consumer alleged that it is physically impossible for 100% cotton fabric to reach the advertised thread counts and claimed that the retailer’s labeling was false and misleading.The consumer initially brought a class action in California state court, alleging violations of California’s Unfair Competition Law and Consumer Legal Remedies Act. The retailer removed the suit to the United States District Court for the Southern District of California. The retailer moved to dismiss the complaint, arguing that the consumer failed to adequately plead his claims and that the impossibility of the claimed thread count meant no reasonable consumer would be misled. The district court agreed and dismissed the case with prejudice, relying on the Ninth Circuit’s decision in Moore v. Trader Joe’s Co., interpreting it to mean that literally impossible claims cannot deceive reasonable consumers as a matter of law.The United States Court of Appeals for the Ninth Circuit reviewed the dismissal de novo. The court held that the district court erred in its interpretation of Moore. The appellate court clarified that claims of literal falsity are actionable under California consumer protection laws and that even physically impossible claims may deceive reasonable consumers. The court reversed the district court’s dismissal and remanded the case for further proceedings, holding that the consumer’s allegations were sufficient to survive a motion to dismiss. View "PANELLI V. TARGET CORPORATION" on Justia Law

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Two individuals brought a putative class action against the owners of a hotel in San Dimas, California, alleging that the hotel violated Civil Code section 1940.1. The statute is designed to prevent hotels from forcing guests to move out or check out and reregister every 28 days—a practice aimed at denying guests tenant protections that accrue after 30 days of occupancy. The hotel enforced a policy requiring all guests to vacate after 28 consecutive days and to stay away for at least three days before re-registering. Plaintiffs, who stayed at the hotel in multiple 28-day increments, were subject to this policy and sometimes stayed elsewhere or in their vehicle during the three-day interval.The plaintiffs filed a class action in the Superior Court of Los Angeles County, seeking to represent all individuals who had similar experiences at the hotel since November 2018. They argued that the hotel’s uniform policy and its status as a “residential hotel” made the case appropriate for class certification. The defendants countered that determining whether the hotel was a “residential hotel” under the statute would require individualized inquiries into whether each guest used the hotel as their primary residence. The trial court agreed with the defendants’ interpretation and denied class certification, finding that individual questions predominated over common ones.The California Court of Appeal, Second Appellate District, Division Three, reviewed the order denying class certification. The appellate court held that the trial court erred by interpreting section 1940.1 to require individualized proof that each class member used the hotel as their primary residence. The appellate court clarified that the “residential” status of the hotel is determined by the hotel’s overall use or intended use, not by each guest’s individual residency status. The court reversed the order denying class certification and remanded the case for further proceedings. View "Aerni v. RR San Dimas, L.P." on Justia Law

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Two former tenants sued the owner and manager of a residential apartment complex, alleging that they were charged unlawful rental application fees and excessive lock change fees, in violation of the Massachusetts security deposit statute and consumer protection laws. They sought to represent a statewide class of similarly situated tenants. After contentious discovery, the Superior Court sanctioned the defendants, precluding them from contesting certain liability facts. The court granted summary judgment to the plaintiffs on the security deposit claims but denied summary judgment on the consumer protection claims. Before trial, the parties reached a proposed class action settlement that established a fund for class members, with unclaimed funds to be distributed partly to charities and partly returned to the defendants.The Superior Court, after scrutiny and required revisions, approved the settlement. The court capped the amount of unclaimed funds that could revert to the defendants and required that a portion go to designated charities. However, the Massachusetts IOLTA Committee, a nonparty potentially entitled to notice under Mass. R. Civ. P. 23(e)(3), was not notified prior to settlement approval. After final approval and claims processing, the committee received notice for the first time and objected to the final distribution of unclaimed funds, arguing that the lack of timely notice violated the rule and that final judgment should be set aside. The motion judge agreed there was a violation but declined to vacate the settlement, finding no prejudice.On direct appellate review, the Supreme Judicial Court of Massachusetts held that the IOLTA Committee had standing to appeal the denial of its procedural right to notice and an opportunity to be heard on the disposition of residual funds, but lacked standing to challenge the overall fairness or structure of the settlement. Assuming a violation of the rule occurred, the Court found no prejudice because the committee ultimately received the opportunity to be heard before judgment entered. The judgment was affirmed. View "Ortins v. Lincoln Property Company" on Justia Law

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A consumer purchased a pair of leggings from a national retailer’s website at an advertised sale price of $6.00, which was displayed alongside a struck-out “regular price” of $12.50. The consumer believed, based on the website’s representations, that the leggings were normally sold at $12.50 and that the $6.00 price reflected a genuine discount. After purchasing and collecting the leggings, the consumer learned that the “regular price” was rarely charged and alleged that the higher reference price was misleading. She brought a putative class action in the United States District Court for the Eastern District of Washington, claiming that the retailer’s “false discounting” scheme violated the Washington Consumer Protection Act (CPA). She alleged three forms of injury: that she would not have purchased the leggings but for the misrepresentation (“purchase price” theory), that she did not receive the benefit of the bargain, and that she paid an inflated price due to artificially increased demand (“price premium” theory).The district court dismissed the complaint with prejudice under Federal Rule of Civil Procedure 12(b)(6), finding that, although deceptive conduct was sufficiently alleged, the consumer failed to allege injury cognizable under the CPA. The court reasoned that she did not claim the leggings were worth less than the $6.00 paid or differed from what was advertised, but only that they were not worth the higher reference price.On appeal, the United States Court of Appeals for the Ninth Circuit found Washington law unclear on whether the consumer’s allegations constituted an injury to “business or property” under the CPA and certified the question to the Supreme Court of the State of Washington. The Washington Supreme Court held that, without more, a consumer who receives and retains a fungible product at the price she agreed to pay, but was influenced by a misrepresentation about price history, does not allege a cognizable injury to business or property under the CPA. The court clarified that subjective disappointment or being misled into believing one obtained a bargain does not amount to an objective economic loss as required by the statute. View "Montes v. SPARC Group LLC" on Justia Law

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Several plaintiffs, including a truck driver and employees, alleged that their employers or associated companies collected their biometric data, such as fingerprints or hand geometry, without complying with the requirements of the Illinois Biometric Information Privacy Act (BIPA). Each plaintiff claimed that every instance of data collection constituted a separate violation, resulting in potentially massive statutory damages. Some claims were brought as class actions, raising the possibility of billions in liability for the defendants.In the United States District Court for the Northern District of Illinois, the district judges addressed whether a 2024 amendment to BIPA Section 20, which clarified that damages should be assessed per person rather than per scan, applied retroactively to cases pending when the amendment was enacted. The district courts determined that the amendment did not apply retroactively and certified this question for interlocutory appeal under 28 U.S.C. § 1292(b).The United States Court of Appeals for the Seventh Circuit reviewed the certified question de novo. The court considered Illinois’s established law of statutory retroactivity, which distinguishes between substantive and procedural (including remedial) changes. The Seventh Circuit held that the BIPA amendment was remedial because it addressed only the scope of available damages and did not alter the underlying substantive obligations or standards of liability. The court reasoned that, under Illinois law, remedial amendments apply to pending cases unless precluded by constitutional concerns, which were not present here.The Seventh Circuit concluded that the 2024 amendment to BIPA Section 20 applies retroactively to all pending cases. The court reversed the district courts’ rulings and remanded the cases for further proceedings consistent with its holding. View "Clay v Union Pacific Railroad Company" on Justia Law

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Two Illinois residents obtained online loans of $600 each from a lender operating under the laws of the Otoe-Missouria Tribe of Indians, with interest rates approaching 500% per year. The loan agreements included an arbitration clause, which delegated to the arbitrator all questions including the enforceability and formation of the agreement, specifying that such issues would be determined under “tribal law and applicable federal law.” At the time the loans were issued, the referenced tribal law did not exist.After receiving the loans, the borrowers filed a putative class action in the United States District Court for the Northern District of Illinois, alleging violations of Illinois consumer-protection statutes and federal laws. The defendants moved to compel arbitration under the terms of the loan agreements. The district court denied the motion, finding that the arbitration and delegation provisions were unenforceable because they effectively forced the plaintiffs to waive their substantive rights under Illinois law, applying the “prospective waiver” doctrine.On appeal, the United States Court of Appeals for the Seventh Circuit reviewed the district court’s denial de novo. The Seventh Circuit affirmed, holding that there was no mutual assent to the arbitration and delegation provisions. The court determined that, at the time of contracting, the specified tribal law did not exist, and federal law does not supply substantive contract-formation rules. Because the contract’s governing law provision referred to a body of law that was nonexistent and subject to unilateral creation by the defendants’ affiliate, there was no meeting of the minds as to an essential term. The Seventh Circuit concluded that the absence of mutual assent rendered the arbitration and delegation provisions unenforceable and affirmed the district court’s order denying the motion to compel arbitration. View "Harris v W6LS, Inc." on Justia Law

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A group of Carteret County property owners challenged the county’s policy of charging waste disposal fees. The county does not provide direct trash or recycling collection services but instead offers access to waste disposal sites and a landfill. The county funded these facilities by charging fees to property owners, including both those who potentially used the county sites and those who hired private waste collection services. The plaintiffs argued that the county unlawfully charged these fees to property owners who never used the county sites or who had private waste collection, and also that the total fees collected exceeded the cost of operating the facilities, in violation of state law.Following extensive discovery, the Superior Court in Carteret County considered plaintiffs’ motion for class certification. The court rejected one proposed class, finding that determining whether each property owner actually used a county site would require individualized inquiries that would predominate over common issues. However, the court certified three other classes: those allegedly charged fees despite using private waste collection services, and those asserting that the county collected fees beyond its actual operating costs. The county appealed the class certification order directly to the Supreme Court of North Carolina. The plaintiffs did not cross-appeal the denial of the first class.The Supreme Court of North Carolina affirmed the Superior Court’s class certification order. The Court held that it is feasible to ascertain class members who used private waste collection services by relying on the customer lists from the limited number of providers in the county. The Court also determined that issues of predominance and superiority did not bar class certification and that any future developments could be addressed through modification or decertification of the class. Thus, the trial court’s order was affirmed. View "Armistead v. County of Carteret" on Justia Law

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An assisted living residence operated by the defendant charged new residents a one-time “community fee” upon admission. The agreement stated that this fee was intended to cover upfront staff administrative costs, the resident’s initial service coordination plan, move-in assistance, and to establish a reserve for building improvements. The plaintiff, acting as executor of a former resident’s estate and representing a class, alleged that this community fee violated the Massachusetts security deposit statute, which limits the types of upfront fees a landlord may charge tenants. The complaint further claimed that charging the fee was an unfair and deceptive practice under state consumer protection law.The Superior Court initially dismissed the case, finding that the security deposit statute did not apply to assisted living residences, which are governed by their own regulatory scheme. On appeal, the Supreme Judicial Court of Massachusetts previously held in a related decision that the statute does apply to such residences when acting as landlords, but does not prohibit upfront fees for services unique to assisted living facilities. The court remanded the case for further factual development to determine whether the community fee corresponded to such services. After discovery and class certification, both parties moved for summary judgment. The Superior Court judge ruled for the plaintiffs, finding that the community fees were not used solely for allowable services because they were deposited into a general account used for various expenses, including non-allowable capital improvements.On direct appellate review, the Supreme Judicial Court of Massachusetts reversed. The court held that the defendant was entitled to judgment as a matter of law because uncontradicted evidence showed that the community fees corresponded to costs for assisted living-specific intake services that exceeded the amount of the fees collected. The court emphasized that the statute does not require the fees to be segregated or tracked dollar-for-dollar, and ordered judgment in favor of the defendant. View "Ryan v. Mary Ann Morse Healthcare Corp." on Justia Law